Booking and customer service for mind-body-spirit healers, all in one place
When customers ask on LINE about a session, how remote works, or what to prepare — Jiuwei's AI fields those messages first, so customers pick a time, pay a deposit and fill in an intake form on LINE themselves. And if it detects an emotional crisis, it hands the conversation to you. You just focus on the healing.
If a customer hints at wanting to give up, how does the AI handle it?
Mind-body-spirit customers often arrive carrying fragile emotions. Before every message reaches the AI, Jiuwei runs PII-masking and crisis detection (covering high-risk emotional language in healing contexts). The moment it senses signals of hopelessness or self-harm, the system hands the conversation to you personally, and the AI won't respond or make any promises. This keeps the moments that need a human most for the real you.
The four time-sinks of a healing studio, handled by Jiuwei
Pain pointCustomers message you on LINE all day asking 'what is this treatment', 'how does a remote session work', 'what should I prepare'.
The AI assistant answers these common questions around the clock (what the session covers, how remote sessions work, how to prepare beforehand). Every message is PII-masked before it reaches the AI, and anything that needs your personal attention is handed to you.
Pain pointBefore a session you need to clear the space and settle the energy, so your time gets squeezed; and verbal bookings often clash.
Customers pick a time themselves through LINE, the system prevents double-booking, and it automatically reserves your prep and integration time so you're never rushed.
Pain pointYour customers' emotional state and healing records are deeply private — they don't want them leaking out.
Case data and healing records have confidentiality and access controls and can be paired with a consent form on file; the AI is also required never to reveal any other customer's information.
Pain pointCustomers come once and then go quiet — you never have time to follow up one by one.
Automatic re-engagement reminders based on the last session (around two months by default) plus birthday greetings turn one-off visitors into a lasting relationship.
Features built for mind-body-spirit healing
Not a beauty-salon system with the labels swapped — this is the design Reiki, energy work and remote healing actually use
Crisis detection that hands off to you first
Built-in detection of high-risk emotional language (such as hopelessness or self-harm). Once triggered, the conversation is handed to you personally — the AI never responds or makes any promises on its own.
Remote sessions can be booked and take deposits online too
Remote healing can be booked through LINE and take a deposit just the same — energy isn't limited by distance, and you're no longer reconciling payments one by one.
The AI is only a booking assistant — the healing is yours
The AI handles scheduling, session and fee explanations, and common questions; the healing and energy work itself is done by you in person. The AI never does healing for you or gives healing advice.
Intake forms to understand their state beforehand
You can set an intake form so customers describe their physical and emotional state and needs when they book, letting you prepare before the session.
Consent forms and case records
Keep healing consent forms on file; case records are centrally managed with access control, and spending history is kept with snapshots you can trace.
Prep and integration time reserved automatically
Based on your settings, the system reserves time for clearing, preparation and energy integration before and after a session, so your schedule is never crammed.
Message PII-masking and confidentiality
Every message that reaches the AI is PII-masked first; consultation and healing content is kept confidential so your customers feel safe.
Automatic re-engagement and birthday greetings
Automatic win-back pushes and birthday greetings based on the last visit keep the long-term energy relationship alive — no manual reminders.
How is this different from a generic booking tool?
Most booking tools only solve "pick a time", and most are built for beauty salons or generic services. Jiuwei brings three things together: AI customer service that fields your LINE messages and detects emotional crises, LINE-first self-service booking and deposits (including remote), and a purpose-built mind-body-spirit vertical (prep and integration time, confidential healing records, consent forms). As a healer, you no longer have to bolt together a chatbot, a booking system and a CRM from three separate tools.
AI service + crisis detection
High-risk emotions go to a human
Remote bookings and deposits
Energy isn't limited by distance
Mind-body-spirit vertical
Prep time, confidentiality, consent forms
Frequently asked questions
Will the AI go off and do healing or energy readings for my customers?
No. The AI is only your booking assistant — it handles scheduling, session and fee explanations, and common questions; the healing and energy work itself is done by you in person. The AI won't do energy readings or give healing advice on your behalf. When it detects a customer in emotional crisis, the conversation is handed to you personally.
Can remote healing be booked on LINE too?
Yes. Remote healing can be booked by customers through LINE (LIFF) with a deposit just the same; after booking you can send detailed session-prep instructions through the system.
How do customers book with me on LINE?
After adding your LINE official account, customers use LINE's built-in booking page to pick a time and session themselves, and can fill in an intake form first. The system prevents double-booking and reserves your prep and integration time.
Are my customers' emotional state and healing records kept confidential?
Yes. Case data and healing records have confidentiality and access controls — not everyone can see them; the AI is also required never to reveal any other customer's information, and every message is PII-masked before it reaches the AI.
What if a customer is very low, or says something dangerous?
Jiuwei has built-in crisis detection covering high-risk emotional language in healing contexts. Once triggered, the conversation is immediately handed to you personally — the AI never responds or makes any promises on its own.
Can a one-person healing studio use it? Is there a fee?
Yes — the Reiki healing template was designed for solo studios in the first place. Jiuwei offers a 14-day free trial with full access to every feature, and no credit card required.
Let AI catch your LINE messages while you focus on the healing
14-day free trial with full access to every feature — no credit card required